Mac Client keeps logging off

Discussion in 'Server & Client Support' started by Lady Kashla, Jul 12, 2018.

  1. Lady Kashla

    Lady Kashla Member

    Hello!
    I just downloaded and reinstalled the game after some years without playing and I keep getting logged off. I log in and after few seconds I get kicked out. I loose connection.
    My internet connection is fine, I use the same settings as last time I played. Can anybody give me a hint?

    Thanks!
    RavenMagi likes this.
  2. Lady Kashla

    Lady Kashla Member

  3. Earsnot

    Earsnot Well-Known Member
    UO:R Subscriber

    I am in no ways a pro, but I play on a Mac, can I just eliminate some things to potentially help someone more experienced help you out?

    Are you trying this on just one client?

    Is it happening on all 3 versions of the client's?

    Have you made a new account or are you logging into your old accounts?

    Have you tried logging into the test server and does the same thing happen there?

    Where are you in game when you get logged out?

    Are you able to type in the "[ping" command before you're logged out?

    If you are what is your ping?

    Have you tried/are you able to run the client on another computer in the house?
    Lady Kashla likes this.
  4. Chris

    Chris Renaissance Staff
    Renaissance Staff

    Getting kicked in this nature is only caused by no accepting the client handshake properly or using the wrong client.

    Or if someone else is using the same accounts you are and when you log in, it kicks them off and they log in kicking you off.
    Lady Kashla likes this.
  5. Lady Kashla

    Lady Kashla Member

    Are you trying this on just one client?
    It happens whether I open one or more clients.

    Is it happening on all 3 versions of the client's?
    I only have the version that comes with the Mac Package in the Downloads section of UOR.

    Have you made a new account or are you logging into your old accounts?

    I'm using my old accounts. I don't think I can get a new one since I already have 3.

    Have you tried logging into the test server and does the same thing happen there?

    I just did because you suggested it and it happens all the same

    Where are you in game when you get logged out?
    It doesn't matter where I am, it happens everywhere.

    Are you able to type in the "[ping" command before you're logged out?
    Yes.

    If you are what is your ping?
    My ping is around 200, as it used to be back when I was playing without problems.

    Have you tried/are you able to run the client on another computer in the house?
    I don't have any other at the moment. I will try if nothing else works.

    Thank you @Earsnot for your time! :)
  6. Lady Kashla

    Lady Kashla Member


    I'm sure nobody else is using my accounts because when I log back in, everything is exactly as I left it.

    How can i check if the client handshake is not being accepted? I'm using it just as I downloaded it from the UOR web.

    Thanks for your help and you time, @Chris !
  7. Lady Kashla

    Lady Kashla Member

    I still couldn't solve my problem... :(

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